Shanghai Kexing Instrument Co., Ltd. was established in April 2007 and is a company that operates university experimental instruments, chemical and pharmaceutical experimental equipment. After more than a decade of trials and tribulations, the company has always been guided by market and user needs, centered on technological progress, and keeping up with the pace of the times to innovate. The company has strict requirements and standardized management for product selection, packaging, and transportation, striving for excellence, fair pricing, and satisfying every visiting customer
The products currently sold by the company include: rotary evaporator, glass reaction kettle, heating and cooling cycle machine, low-temperature coolant circulation pump, low-temperature constant temperature reaction bath, circulating water vacuum pump and a series of equipment suitable for experiments and pilot tests. In addition, the company also acts as an agent for products from some well-known enterprises
Shanghai Kexing Instrument Co., Ltd. has received high praise and full recognition from research institutions and universities for its service spirit of maintaining credibility and honoring contracts, high-quality and high-performance products, and comprehensive after-sales service. The company strives to serve universities, chemical engineering, pharmaceuticals and other fields with all its heart and soul. We always adhere to the corporate purpose, based on service, survival through quality, and development through reputation
Create more profits for customers and greater value for society
Based on service, survive on quality, and develop on reputation
Simplified and efficient, standardized and strict; Honesty and trustworthiness, on-time and punctual
Mutual assistance and supervision; Seeking truth from facts, seeking progress while maintaining stability
Quality strategy: superior quality, quality service management strategy: each performing their own duties, unity and cooperation
Reward and punishment concept: Clear rewards and punishments, tolerance towards unintentional people. Principle: Encourage progress and support new entrants
Enthusiastic and friendly, customer first, dignified behavior, sincere, fair, law-abiding, and honest in serving the public
Study business, improve skills, strive for reform, and explore innovation
The heavens will bestow great responsibilities upon this person, who must first sharpen their heart and mind, strain their muscles and bones, and hunger their body and skin
Being empty and lacking in substance, acting recklessly disrupts one's actions, which is why one is willing to endure and benefit what one cannot
Today I am proud of Kexing, and tomorrow Kexing will be wonderful because of me.
The culmination of Chinese elements and international perspectives
Customer
Service
Center
All after-sales services provided by Shanghai Kexing Instrument Co., Ltd. are based on customers' default to our sales terms and actual purchase behavior from our company. All users who purchase products from Shanghai Kexing Instrument Co., Ltd. will automatically enjoy the after-sales service of this website
Product
quality
issues
The products provided by Shanghai Kexing Instrument Co., Ltd. are all products that meet relevant product quality standards and have passed inspection
1. The product has a one-year warranty period after sale (excluding glass)
During the warranty period, if the product malfunctions due to non human factors caused by the user's operation according to regulations, our company will provide free repairs
3. If the product malfunctions beyond the warranty period, our company can also repair it and charge a component cost fee accordingly
4. The products purchased in the orders placed by the customers enjoy the quality guarantee provided by Shanghai Kexing Instrument Co., Ltd
If customers encounter quality issues with the products provided by Shanghai Kexing Instrument Co., Ltd., please contact customer service as soon as possible, and we will solve the problems with the products used by the users. The rights enjoyed by customers as consumers in accordance with the law will be fully respected at Shanghai Kexing Instrument Co., Ltd.
Product
shipping
issues
All products of Shanghai Kexing Instrument Co., Ltd. are delivered to the customer's designated location within the specified time by the logistics company through the distribution center. Regardless of the method of shipping the product, the user has the right to request that the product be received with complete packaging and accessories. If the product packaging received by the user is incomplete and the product is damaged, please contact customer service immediately. We will return or replace the product according to the user's requirements.